{"__v":11,"_id":"564d2a4a2da1982d00b19b8a","category":{"__v":10,"_id":"55f0b2b5f3735d0d00692000","pages":["55f0b2b7f3735d0d00692004","55f0b2b7f3735d0d00692005","55f0b2b7f3735d0d00692006","55f0b2b7f3735d0d00692007","55f0b2b7f3735d0d00692008","55f0b2b7f3735d0d00692009","55f0ce3478661c170035e14d","564670b1c454ee0d00cbe46e","564670da56fb450d004100b6","564670eda74cd10d00a3f074","564671218056940d00194224","56467570054d8f0d00bc7700","5646786956fb450d004100c2","564d2a4a2da1982d00b19b8a","5654d9d59347d30d00d7e79d"],"project":"55f0757d4624ec2d00814345","version":"55f0b2b5f3735d0d00691ffe","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-09-09T21:17:41.905Z","from_sync":false,"order":1,"slug":"tigerconnect-basics","title":"Basics"},"parentDoc":null,"project":"55f0757d4624ec2d00814345","user":"55f0756a1e63fc37004b8d2b","version":{"__v":9,"_id":"55f0b2b5f3735d0d00691ffe","project":"55f0757d4624ec2d00814345","createdAt":"2015-09-09T22:29:09.118Z","releaseDate":"2015-09-09T22:29:09.118Z","categories":["55f0b2b5f3735d0d00691fff","55f0b2b5f3735d0d00692000","55f0b2b5f3735d0d00692001","55f0bd67d5d8fc0d00ca6f44","55f0cde9d5d8fc0d00ca6f55","563a8a62a8ba320d00106830","563a8ac9a8ba320d00106832","563d410f31f7580d00511e53","563d411de79f670d00a10a5f","563d412a31f7580d00511e54","566a206f74d574170070b640"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"2.0.0","version":"2"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-11-19T01:47:54.572Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":5,"body":"You might be wondering what happens if a user doesn't happen to have an app installed?  Where do these messages appear?  Will the receiver be able to respond?\n\nThe simple answer is: Yes.\n\nWith the TigerConnect platform, you are able to send messages to any email or cell phone that can receive SMS, even if they don't have the app installed.  Here is what a receiver would experience if they don' t have any app installed.\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Sending to a Mobile Number\"\n}\n[/block]\n1.  Receive an SMS\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/rQIiJczRmOJlj9cDCBGM_Generic%20SMS.jpg\",\n        \"Generic SMS.jpg\",\n        \"750\",\n        \"1334\",\n        \"#223f65\",\n        \"\"\n      ],\n      \"caption\": \"If the message is sent to an account with a mobile number, they will receive the following SMS.\"\n    }\n  ]\n}\n[/block]\n2.  Secure Messaging\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/sjC18SELTjXVPuz7Zugq_IMG_3963.PNG\",\n        \"IMG_3963.PNG\",\n        \"750\",\n        \"1334\",\n        \"#db242c\",\n        \"\"\n      ],\n      \"caption\": \"Clicking on the secure link will allow the user to have a chat conversation with the sender.\"\n    }\n  ]\n}\n[/block]\n3.  Expiration\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"These links will expire for security purposes.  Once they expire, the messages will no longer be visible.\",\n      \"image\": [\n        \"https://files.readme.io/MG5iVp4qQyyd9SK1nHyD_IMG_3964.png\",\n        \"IMG_3964.png\",\n        \"750\",\n        \"1334\",\n        \"#5fa145\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Sending to an Email\"\n}\n[/block]\n1.  Receive an email\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/6PBCY3WfQAONNnf3yXYq_Screen%20Shot%202015-12-14%20at%202.03.10%20PM.png\",\n        \"Screen Shot 2015-12-14 at 2.03.10 PM.png\",\n        \"648\",\n        \"786\",\n        \"\",\n        \"\"\n      ],\n      \"caption\": \"If the message is sent to an account with an email address, they will receive the following email.\"\n    }\n  ]\n}\n[/block]\n2.  Secure Messaging\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/aiRhwJBySgBoBh4DexbL_Screen%20Shot%202015-12-14%20at%202.04.24%20PM.png\",\n        \"Screen Shot 2015-12-14 at 2.04.24 PM.png\",\n        \"944\",\n        \"690\",\n        \"#d52f27\",\n        \"\"\n      ],\n      \"caption\": \"Clicking on the secure link will allow the user to have a chat conversation with the sender.\"\n    }\n  ]\n}\n[/block]\n3.  Expiration\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"These links will expire for security purposes.  Once they expire, the messages will no longer be visible.\",\n      \"image\": [\n        \"https://files.readme.io/CWJHVF8sR5of1pXDX11t_Screen%20Shot%202015-12-22%20at%2010.43.54%20AM.png\",\n        \"Screen Shot 2015-12-22 at 10.43.54 AM.png\",\n        \"946\",\n        \"691\",\n        \"#d62f26\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:callout]\n{\n  \"type\": \"info\",\n  \"body\": \"No problem!  If you are already working with one of the folks on the TigerConnect team, just ask about Customized Message Anyone functionality or simple contact us for more information and we'll be sure to get back to you.\",\n  \"title\": \"Want to customize this experience with your logo and colors instead?\"\n}\n[/block]","excerpt":"","slug":"message-anyone","type":"basic","title":"Message Anyone"}
You might be wondering what happens if a user doesn't happen to have an app installed? Where do these messages appear? Will the receiver be able to respond? The simple answer is: Yes. With the TigerConnect platform, you are able to send messages to any email or cell phone that can receive SMS, even if they don't have the app installed. Here is what a receiver would experience if they don' t have any app installed. [block:api-header] { "type": "basic", "title": "Sending to a Mobile Number" } [/block] 1. Receive an SMS [block:image] { "images": [ { "image": [ "https://files.readme.io/rQIiJczRmOJlj9cDCBGM_Generic%20SMS.jpg", "Generic SMS.jpg", "750", "1334", "#223f65", "" ], "caption": "If the message is sent to an account with a mobile number, they will receive the following SMS." } ] } [/block] 2. Secure Messaging [block:image] { "images": [ { "image": [ "https://files.readme.io/sjC18SELTjXVPuz7Zugq_IMG_3963.PNG", "IMG_3963.PNG", "750", "1334", "#db242c", "" ], "caption": "Clicking on the secure link will allow the user to have a chat conversation with the sender." } ] } [/block] 3. Expiration [block:image] { "images": [ { "caption": "These links will expire for security purposes. Once they expire, the messages will no longer be visible.", "image": [ "https://files.readme.io/MG5iVp4qQyyd9SK1nHyD_IMG_3964.png", "IMG_3964.png", "750", "1334", "#5fa145", "" ] } ] } [/block] [block:api-header] { "type": "basic", "title": "Sending to an Email" } [/block] 1. Receive an email [block:image] { "images": [ { "image": [ "https://files.readme.io/6PBCY3WfQAONNnf3yXYq_Screen%20Shot%202015-12-14%20at%202.03.10%20PM.png", "Screen Shot 2015-12-14 at 2.03.10 PM.png", "648", "786", "", "" ], "caption": "If the message is sent to an account with an email address, they will receive the following email." } ] } [/block] 2. Secure Messaging [block:image] { "images": [ { "image": [ "https://files.readme.io/aiRhwJBySgBoBh4DexbL_Screen%20Shot%202015-12-14%20at%202.04.24%20PM.png", "Screen Shot 2015-12-14 at 2.04.24 PM.png", "944", "690", "#d52f27", "" ], "caption": "Clicking on the secure link will allow the user to have a chat conversation with the sender." } ] } [/block] 3. Expiration [block:image] { "images": [ { "caption": "These links will expire for security purposes. Once they expire, the messages will no longer be visible.", "image": [ "https://files.readme.io/CWJHVF8sR5of1pXDX11t_Screen%20Shot%202015-12-22%20at%2010.43.54%20AM.png", "Screen Shot 2015-12-22 at 10.43.54 AM.png", "946", "691", "#d62f26", "" ] } ] } [/block] [block:callout] { "type": "info", "body": "No problem! If you are already working with one of the folks on the TigerConnect team, just ask about Customized Message Anyone functionality or simple contact us for more information and we'll be sure to get back to you.", "title": "Want to customize this experience with your logo and colors instead?" } [/block]